Unable to download apps on apple tv

 · Apple TV access issues or unable to pair Apple devices to my TV using the AirPlay app or HomeKit. Check Applicable Products and Categories for details. To use the Apple TV app, AirPlay, Download the latest version. IE. Internet Explorer. Download the latest version. Firefox. Open Settings on Apple TV. Go to General Restrictions, turn on restrictions, and enter a 4-digit passcode. Once you enter and verify the passcode, restrictions and other options in the Restrictions menu are enabled.  · Just upgraded from older generation Apple TV to a new one. Downloading apps, seems to work only when I restart every time I get a new app or get more at once, so it´ll download maybe few and then Apple TV hangs. Then do a restart again and get the rest of the apps. A bit disappointing. I also have problems with updating to a new software.

When I installed the Apple TV app on certain models, some settings or account information was retained from a previous version of Apple TV. If this problem occurs, please log out of the Apple TV app and log back in with your Apple TV account information. Turn on your TV. If your Apple TV is the default input, doing so should wake up the Apple TV immediately. You'll need to change the input to use your Apple TV unit if you haven't yet done so. If your TV isn't connected to the Internet, you won't be able to add apps. You cannot add apps to an Apple TV if it's a 3rd generation model or older. Try this if you're experiencing an issue when updating or downloading apps from the App Store on your iPhone, iPad or iPod touch. Open the App Store and sign in If a blue account button has appeared at the top of the App Store, you may not be signed in. Tap it and sign in with your Apple ID.

You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on file and make sure it hasn't expired, been declined or failed. If you can't update your apps and you're seeing a message that says "your account is disabled in the App Store", there may be a problem with your payment method. If you can't update apps and you see a message that says “your account is disabled in the App Store,” there might be a problem with your payment method. Contact Apple Support for assistance. Prioritize the download. Open Settings on Apple TV. Go to General Restrictions, turn on restrictions, and enter a 4-digit passcode. Once you enter and verify the passcode, restrictions and other options in the Restrictions menu are enabled.